We had a Tesla (Model S we bought used for cheap) before Elon went off the rails, and can confirm every bit of that info. Service was a nightmare. My partner had to tell the technician about an active seatbelt recall at one point. We once got an overdue parking ticket in the mail because the shop would just park on the street and not pay. Honestly other than that, the car was fantastic, but little did we know we just won the Tesla lottery and did not get a car with massive problems. After Elon started Elonning, my partner got sideswiped and that totaled the car. Miss the car, but do not miss explaining that we did not agree with anything Elon was doing or saying.