Firm agree

Job: IT Support

New Outlook exists

Customer: “I hate change, can’t you just put it back to how it was”

No, I can’t. You can use Classic Outlook, but that won’t have the features you want, and it’s going out the door so you have to change. No, I can’t program the Ribbon to look like it used to, that’s just what Billy Microsoft decided.

No, and I do not agree with the above poster, but we’re aided in that most of our forms are in both English and Spanish, the two most common native tongues of people who live here.