I signed up for the wait list for the Steam controller when it was released, but hadn’t heard anything since. When getting on the list for the Frame last night, I thought to check on the controller, and it just gave me a link to get on the list again.
‘That’s odd’ I thought, so I went back through my email and lo and behold, there was an email on the 7th of July that I’d missed. Bugger.
I got on to support to ask if I could get my request reinstated it or whether I’d have to start over. They got back to me saying that as a courtesy, they’d re-initiate my request, but I’d have to wait until the next release. ‘Fair enough’, I though, and resigned myself to waiting.
Cue to a couple of hours later, and I get the email to confirm my purchase. Sold! Should be here in a week or two.
Well done, Steam support.


steam support is the kind of customer service we need, but dont deserve 🥀
Unless you use an email provider they don’t recognize and refuse to update it.
I had no problems using my own domain.
I think I may start doing that just so whoever I use as a host can be bound to my personal address, and I won’t have to pay for more storage to get an extra alias.
is this referring to something?
Steam support.
I had to make a hotmail account because they swore my personal email was a “throwaway” acount and refused to use it.
I mean, what kind of derp is that?
You have an account with nearly two thousand games on it you don’t use a spam service for recovery.
And if a “free” email from Be Evil, Inc. and Microslop counts for recovery damn near anything should.
Lol. Like Hotmail isn’t a throwaway account. That’s the only reason I ever had one - to catch spam if I had to use one for some dodgy website.
Exactly, the fact that my paid email wasn’t approved, but the crap I have only ever used to download Minecraft updates with worked fine.
I’m sure GMail woukd have worked, too, but I delted that after they had demanded an ID for YouTube to watch a music video and then again for Voice where I’ve had the same active number since the service launched.